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Return Policy and Warranty Information

At Upgradeable, we have available dedicated memory testing equipment to batch test all memory upgrades we stock, a majority of the memory upgrades returned to us do not actually have a fault. Please review our Support FAQ which can usually help solve a majority of problems that our customers may experience with their Upgradeable memory upgrade. For further assistance, please contact us: 1800-289-726.

Returns Procedure

All customer returns must have an Upgradeable RMA (Return Material Authorisation) number. To request a RMA number, please contact us and you will be issued a number and be provided with the neccessary details to return the product. This number is important for everyone involved as it helps trace the issue if there are further problems.

Warranty Information

All computer memory upgrades sold by are covered by a Lifetime Warranty against faults and defects, which means Upgradeable memory can be returned at any time for replacement or repair. The exception is our Flash and Solid-State Drive Products which have a minimum one year warranty. Review the full details and limitations of our Warranty

Money Back Guarantee

  • You can return any product purchased from Upgradeable for a full refund, within 14 days of receipt of your order. Conditions Apply.
  • All refunds are made via the same payment method as the original purchase.
  • Review our Support FAQ if you are experiencing difficulties installing your computer memory upgrade.