View Cart (0 items) | My Account

Order Info

All the information you need when ordering from Upgradeable

COVID19 update

Upgradeable is open and we have no plans to close due to the COVID-19 crisis
You can get more detail on the covid-19 page. The summary is we have stock, there has been no spike in orders, our supply is stable but with price increases mainly due to the Australian Dollar losing value. We have plans in place to continue operating if our office building is shut down. You can order with confidence: we can ship, and we can support your order.

Payment Methods
  • We accept AMEX, MasterCard and VISA credit cards. No surcharge applies.
  • Bank Deposit is also accepted. Instructions will be emailed once you have placed an order.
  • EFTPOS is available in-store
  • Government departments and corporations can set up trading terms. Contact Us: 1800-289-726 to request further details and an application.
Shipping Options
Service Cost Delivery ETA
Express Post with Insurance3 Service by Australia Post $9.90 Next Day1, View Network
Couriers Please4 $12 Next Day to major cities 4
Couriers Please - Sydney metro same day $12 Same Day2
Rush Courier - Not available online Call for a Quote Within 4 Hours
Hold for Collection (Pickup) $0.00 Not Applicable
  • 1. Deliveries to rural areas may take an extra 2 working days.
  • 2. If ordered before 9:45AM (Mon - Fri) to addresses within the Sydney Metropolitan area only. If you require your order urgently after 9.45am, please Contact Us
  • 3. Insurance covers total loss or damage to parcel contents up to a maximum value of $5000 incl. GST
  • 4. Couriers Please delivers overnight to Sydney, Melbourne, Brisbane another major cities. Recommended for business addresses only, if you have a residential address please use Australia Post
Despatch Information
  • To ensure same day dispatch of your order we must receive your order before 3:30PM Sydney Time (Monday - Friday).
  • Orders received after the cut-off or have products that are currently not in stock will be dispatched as soon as possible. Please contact us: 1800-289-726 if you have any queries regarding the dispatch of your order.
  • Most stock is on hand and is ready for immediate shipping once payment has been confirmed prior to close of dispatch.
  • Back orders are dispatched within 7 business days from time of ordering. If your product is not in stock, you will be notified by email of the ETA of when the stock is due at our Sydney office. Although your credit card is charged, you are able to cancel the order at anytime and have the transaction reversed. We do not charge any cancellation or restocking fee.
  • All prices quoted are including GST (Goods and Services Tax), which is 10% under Australian law.
Warranty & Returns
  • Lifetime warranty, which means Upgradeable memory can be returned at any time for replacement or repair. The exception is our flash and accessories which have a minimum one year warranty. Crucial SSD drives have a 3 year warranty.
  • 14 Day Guarantee
  • Our upgrades do not void the manufacturer's warranty.
  • Stress free replacement procedure