Crucial has changed the software they are using with their new MX500 SSD drives. The software is easier to use, it does not need registration, and has a premium version (which we will review later).
Here are the new instructions. We include these instructions when you purchase an SSD from Upgradeable. If you want a PDF copy, please download here.
Start Here (booklet in SSD box)
Go to crucial.com/support/ssd
Select your Crucial SSD. If you have purchased from Upgradeable then your SSD will be the MX500 SSD we have highlighted.
Find the Acronis link
There are a lot of options on this page. For now, just click on the “data transfer software” link, this will go to Acronis.
Click on the link to start the download
Start the Clone
Click on clone disk
Acronis Clone wizard
Make sure “Automatic” is selected then click on Next
What are you cloning? Select the source, which is your old drive you are copying.
In the example, my source is the Serial ATA (my internal drive)
Where are we cloning to?
In the example, my SSD is attached via the USB port. Select the drive you are erasing and cloning onto.
You may get a warning if the SSD is already formated or has data on the drive.
If the SSD is blank and you get this warning, please check to make sure you have selected the right drive for destination.
Acronis gives you a chance to double check your clone.
If it looks correct then click Proceed
Your computer will restart and a progress bar should eventually appear that shows the progress.
This can take a while, please be patient.
If the computer boots into Windows and no cloning starts, please see “Troubleshooting Section”
Install the SSD
Once the cloning has finished, the computer will shut down. If it does not, safety shut down the computer.
Please consult your computer’s user manual on how to replace the old hard drive with your newly cloned SSD. Once installed, the cloned SSD will start up as normal, just a lot faster!
We recommend customers keep the old hard drive in a safe place for a few weeks to make sure everything is ok with the newly cloned SSD.
The hard drive can be reused, Upgradeable sells cases that can turn the old hard drive into an external hard drive for extra storage or as a back up device.
Sales and Technical Support please call:
02 9391 5200
Leave a message in our helpdesk here:
If the computer does not reboot or reboots into Windows here are a list of solutions:
1. Check there are no USB or micro card attached. You can have mouse and keyboard and the SSD attached to the computer via USB but no other peripherals.
2. Disable Secure Boot in the system BIOS. Google your model name and “how to disable secure boot in BIOS”. That should bring up instructions on how to get in BIOS and where to find “Secure Boot” option.
If Acronis is not cloning we recommend using Macrium. Google Macrium and download the Home 30 day trial version, not the free version. Macrium is a bit harder to use, if you get stuck with all the options, please call our office. Macrium will show all the hidden partitions. All the partitions are essential for Windows to work. If you are using Win10, you’ll see a few of them. When cloning you need to drag each partition down in the right order, do not leave any out.
If you are having trouble with Macrium, download and install Teamviewer. With this software activated, call our office and one of our support people can share your screen and do the cloning via remote access.