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To return a product for repair, replacement or credit, please use the contact page and outline the situation and request a return authorisation (RA) number. All returns must have a RA number. If there is a problem with the contact page send an email to: support at upgradeable.com.au

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Support Questions

Memory Installation Guide

Upgradeable.com Memory Installation GuideUpgradeable has released a generic installation guide to assist you with the memory installation process. This is a general guide that is to be used in conjunction with the system manual that the manufacturer would of included with the computer. A hard copy is included with your memory upgrade order, otherwise you can download a PDF copy here.

I get a memory mismatch error when installing new memory?

My system has rebooted with the new memory upgrade, how do I know if it has found the new memory?

My new memory module will not fit into the memory socket.

My computer only recognises half of the new memory installed?

Troubleshooting a memory installation

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Support Guide

We provide our support section as a guide. It is not a definitive list and is a work in progress. If you have any comments or have a question you would like answered, please send an email