Order Info

Order Info

All the information you need when ordering from Upgradeable.com

Payment Methods
  • We accept AMEX, MasterCard and VISA credit cards. No surcharge applies.
  • Bank Deposit is also accepted. Instructions will be emailed once you have placed an order.
  • EFTPOS is available in-store
  • Government departments and corporations can set up trading terms. Contact Us: 1800-289-726 to request further details and an application.
Shipping Options
Service Cost Delivery ETA
Express Post 3 Service by Australia Post Free Next Day1, View Network
AAE Overnight Service by Australian Air Express $15.90 Overnight1, Nationwide
Courier (Sydney Only) $12.10 Same Day2
Rush Courier - Not available online Call for a Quote Within 4 Hours
Hold for Collection (Pickup) $0.00 Not Applicable
  • 1. Deliveries to rural areas may take an extra 2 working days.
  • 2. If ordered before 10:30AM (Mon - Fri). If you require your order urgently, please Contact Us
  • 3. To ensure secure delivery of your Express Post package, Australia Post is requested to NOT Safe Drop your order. What is Safe Drop?
Dispatch Information
  • To ensure same day dispatch of your order we must receive your order before 3:30PM Sydney Time (Monday - Friday). Note: If selecting the shipping option; Courier (Sydney Only) we must receive your order before 10:30AM Sydney Time (Monday - Friday) to ensure same day delivery.
  • Orders received after the cut-off or have products that are currently not in stock will be dispatched as soon as possible. Please contact us: 1800-289-726 if you have any queries regarding the dispatch of your order.
Stock
  • All stock notifications on the website are not in real-time, please call our sales team for up to the minute stock levels.
  • Most stock is on hand and is ready for immediate shipping once payment has been confirmed prior to close of dispatch.
  • Back orders are dispatched within 7 business days from time of ordering. If your product is not in stock, you will be notified by email of the ETA of when the stock is due at our Sydney office. Although your credit card is charged, you are able to cancel the order at anytime and have the transaction reversed. We do not charge any cancellation or restocking fee.
Tax
  • All prices quoted are including GST (Goods and Services Tax), which is 10% under Australian law.
Warranty & Returns
  • Lifetime warranty, which means Upgradeable memory can be returned at any time for replacement or repair. The exception is our Flash and Solid-State Drive Products which have a minimum one year warranty.
  • 14 Day Guarantee
  • Our upgrades do not void the manufacturer's warranty.
  • Stress free replacement procedure