Upgradeable Customer Reviews
Upgradeable has a few ways for customers to give feedback.
There is the Google Review system, you can see the overall results in the bottom right of this page.
We also run our own review system.
The main reason we ask for reviews is to improve our service and also make sure customers are completely satisfied. If you need an issue resolved please contact us directly and not through the Google Review system which is anonymous. We want to help, and we can't if you are anonymous.
Overall Upgradeable provides an exceptional service. We stock what we sell, we try to ship next day for all orders. We maintain a phone line direct to our staff to help with all questions. Everything from presales to installation problems.
Unfortunately, sometimes there is a problem with an order. We don't avoid these problems, we try to fix them as fast and efficiently as we can. What is important to you the customer, is we resolve this as best as we can. We are very contactable, email, phone or customer review. We act on feedback, if we can improve our system so it does not happen again we will. If you give us a high rating and a good review, there are lots of high fives in the office.
The Upgradeable Team
Michael Connolly: "A1, could not fault from the time I sent a web enquiry till the RAM arrived."
Anon: "Super helpful, fast response and easy to deal with."
Jan: "Very happy with my purchase of new memory for iMac (2011). James at Upgradeable gave me advice on how to install it, which saved me from leaving my iMac at an Apple service store for 5 days. It took me 5 minutes. "
Peter Gardner: "Great - very fast delivery, well packaged. FYI, the memory module I purchased from you was slightly more expensive than the same item on Ramcity. Your consultant was very helpful, so I decided to accept you price."
Dave: "As a first time computer 'upgrader', placing my order with Upgradeable gave me confidence I would get the right parts and be supported should I have ordered something incorrectly. Overall a great experience. "